Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

Дин35.2-52.8K[Monthly]
On-site - Taguig1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Professional Development

  • Time Off & Leave

    Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Assist customers with inquiries and issues via phone, email, and chat.
  • Provide accurate product information and support.
  • Resolve complaints efficiently and professionally.
  • Maintain customer records and document interactions.
  • Collaborate with team members to enhance service quality.
  • Achieve customer satisfaction and retention goals.

Requirements

  • Educational Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus.
  • Experience Level: 1-3 years of experience in customer service or related roles.
  • Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
  • Working Conditions: Mainly office-based, with potential for remote work options; requires flexible hours.
  • Qualities and Traits: Patience, empathy, and a strong customer-oriented mindset.
Customer ServiceProblem SolvingTechnical SkillsEnglish LanguageCall Centre
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Christine Joy Rivera

Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.

Reply 0 Times Today

Working Location

Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines

Posted on 09 September 2025

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