Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat
- Resolve issues efficiently while maintaining a positive experience
- Document customer interactions and maintain accurate records
- Collaborate with team members to enhance service processes
- Stay updated on product knowledge and company policies
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in using customer service software.
- Responsibilities and Duties: Assist customers via phone or email, resolve inquiries, and maintain customer records.
- Working Conditions: Office environment with potential for remote work, requiring flexibility for shifts.
- Qualities and Traits: Patient, empathetic, and detail-oriented with a strong customer focus.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 09 September 2025
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