Customer Service Representative
Bossjob
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and complaints promptly and effectively.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Educate customers about products and services.
- Adapt to changing situations and customer needs.
Requirements
- Educational Qualifications: A Bachelor’s degree is required.
- Experience Level: 1-3 years of relevant experience in customer service.
- Skills and Competencies: Proficient in English, strong customer service skills, problem-solving abilities, and technical skills.
- Responsibilities and Duties: Manage customer inquiries, provide solutions, and maintain account management.
- Working Conditions: Office environment with standard hours; may require flexibility.
- Qualities and Traits: Must be a team player with a strong work ethic, excellent interpersonal and organizational skills.
Shania O.
Client Success ManagerBossjob
Reply 4 Times Today
Working Location
Bossjob Philippines. 22/F, SM Aura Tower, 4 McKinley Pkwy, Taguig, Metro Manila, Philippines
Posted on 09 September 2025
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Bossjob
Pre-Series A
51-100 Employees
Human Resources & Recruitment
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