Customer Service Representative

Metacom Careers

Дин55.8-65.2K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and professionally.
  • Maintain customer records and update information accurately.
  • Collaborate with team members to improve service delivery.
  • Assist with product knowledge and upselling when appropriate.
  • Ensure customer satisfaction and retention through positive interactions.
  • Handle customer inquiries, provide product information, and resolve complaints.

Requirements

  • Educational Qualifications: High school diploma or equivalent required.
  • Experience Level: Less than 1 year of experience in customer service preferred.
  • Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
  • Working Conditions: Generally office-based, may involve shift work.
  • Qualities and Traits: Patience, empathy, adaptability, and a positive attitude.
English LanguageCustomer ServiceSales Pitching and ClosureTechnical SkillsCall Centre
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Brian Lamban CSSWB

HR ManagerMetacom Careers

More than ten replies today

Working Location

Quezon City. Quezon City, Metro Manila, Philippines

Posted on 06 May 2025

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