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远程工作详情
工作开放国家：菲律宾
语言要求：英语
此远程作业对特定国家的候选人开放。请确认您是否想要继续，尽管有可能的位置限制
职位描述
We are seeking a motivated Customer Support Agent to join our growing team to help us handle our daily customer's requests and enquiries.
The role offers an excellent opportunity to expand and grow your skillset and excellent long-term, career growth opportunities. (We're in for the long haul.)
Job Description
- Responsible for providing riders and customers support for food delivery mobile app platform such as food order management, top up, account management etc.
- To answer riders/customers calls via WhatsApp.
- To handle and reply chat based support via WhatsApp.
- Communicate with rider/customers to troubleshoot technical and mobile app issues and pass on to IT department.
Job Requirements
- Spoken English proficiency is a must.
- Min 1 year experience in any Customer Support Role.
- Stable internet connection and PC/Laptop
- Basic computer knowledge and experience with web based admin panels.
- Self driven and able to multi task according to demand
Good to have
- Experience in mobile based support roles
- Basic IT/QA experience
英语客户服务呼叫中心后台支持
Cloud Blue
HR ManagerCLOUD BLUE
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