Customer Service Representative – Healthcare Account

MetHealth

Urgente
Дин27.3-36.4K[Mensual]
No - Cidade do Quezon<1 ano de experiênciaBacharelTempo Inteiro
Compartilhar

Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Presente de Feriado

  • Saúde e Bem-Estar

    HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho

Descrição:

  • Respond professionally to inbound patient inquiries via phone
  • Assist in appointment scheduling, rescheduling, and confirmations
  • Handle sensitive medical and insurance data with confidentiality
  • Collaborate with internal teams (Ops, Billing, Reimbursement) to resolve cases
  • Provide patient-focused service with clarity, accuracy, and empathy

Requisito

  • Minimum 1 year BPO experience (preferably voice support)
  • Above average English communication skills
  • Strong problem-solving & comprehension skills
  • Proficient in Microsoft Office tools
  • Must be willing to work weekends and holidays
Atendimento ao clienteHabilidades de ComunicaçãoScheduling SkillsAppointment SkillsConhecimento médicoTechnical ProficiencyResolução de ProblemasTeam CollaborationPipeline de Vendas
Preview

Kirby Del Poso

OwnerMetHealth

Alta taxa de resposta

Local de trabalho

Robinsons Bridgetowne. H3VH+RX6, Quezon City, 1110 Metro Manila, Philippines

Postado em 21 May 2025

Jobs

Ver mais comentários

MetHealth

Não é necessário financiamento

51-100 funcionários

Saúde & Cuidados médicos

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.