Customer Service Representative
JetSon Manpower Agency
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance
Description
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide accurate product information and troubleshoot issues.
- Maintain customer records and feedback documentation.
- Collaborate with team members to improve service quality.
- Demonstrate empathy and patience in all interactions.
- Meet performance metrics and goals consistently.
Requirements
- Educational Qualifications: No specific degree required; however, high school diploma or equivalent is preferred.
- Experience Level: Less than 1 year of customer service experience.
- Skills and Competencies: Proficiency in English and Mandarin; strong communication and interpersonal skills.
- Working Conditions: Office environment with a focus on call handling and email communication.
- Qualities and Traits: Patient, empathetic, and detail-oriented with a positive attitude.
Kiven Blas
HR OfficerJetSon Manpower Agency
High response rate
Working Location
Silver City. Frontera Dr, Pasig, 1609 Metro Manila, Philippines
Posted on 27 June 2025
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