Samsung Service Center (Customer Service Assoicate) SM Megamall

Exccell Workforce Solutions Corp.

Дин26.4-35.2K[Monthly]
On-site - Pasig1-3 Yrs ExpEdu not requiredFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Description

  • Assist customers via phone, email, and chat.
  • Resolve inquiries and technical issues promptly.
  • Provide product information and support.
  • Document customer interactions for future reference.
  • Maintain a positive customer experience.
  • Collaborate with teams to improve processes.
  • Stay updated on product knowledge and enhancements.

Requirements

  • Job Title: Customer Support
  • Educational Qualifications: Edu not required
  • Experience Level: 1-3 years of experience in customer service
  • Skills and Competencies: Strong work ethic, proficiency in MS Office, collaboration, and exceptional customer service skills
  • Responsibilities and Duties: Address customer inquiries, resolve issues, maintain records, and ensure satisfaction
  • Working Conditions: Office environment, potential for remote work
  • Qualities and Traits: Empathetic, detail-oriented, team player, and effective communicator
Strong Work EthicMS OfficeCollaborationCustomer Service
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Lea Cuadra

HR ManagerExccell Workforce Solutions Corp.

Replied 5 minutes ago

Working Location

SM Megamall - Building B. Bldg B J. Vargas St Brgy, Mandaluyong City, 1550 Metro Manila, Philippines

Posted on 11 July 2025

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