Customer Service Representative
JetSon Manpower Agency
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints efficiently.
- Maintain customer records in the database.
- Collaborate with team members to improve service quality.
- Follow up on customer feedback and escalate issues as needed.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: Less than 1 year of experience in customer service or call center environments.
- Skills and Competencies: Proficiency in English, strong customer service abilities, technical skills for troubleshooting, and excellent people skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, manage calls efficiently, and provide product information.
- Working Conditions: Primarily office-based, potentially high-pressure call center environment.
- Qualities and Traits: Patience, empathy, effective communication, and adaptability.
Lovely Joy Zamudio
RecruiterJetSon Manpower Agency
High response rate
Working Location
Silver City. Frontera Dr, Pasig, 1609 Metro Manila, Philippines
Posted on 05 March 2025
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