Customer Service Representative - Non Voice Account
E-Solutions IT Services
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Handle customer inquiries via email, chat, and messaging platforms professionally and promptly.
- Resolve issues, complaints, and requests related to products or services.
- Maintain accurate customer records and follow up on open inquiries.
- Collaborate with other teams to provide effective solutions and ensure customer satisfaction.
- Meet performance metrics, including response time and customer satisfaction goals.
Requirements
- College graduate (Finance, Accounting, Entrepreneurship, and Marketing Courses)
- Good communication skills written and verbal
- Willing to work onsite
- Willing to work on a shifting schedule
- Can start ASAP
Dan Marco Santiago
Senior RecruiterE-Solutions IT Services
Reply Today 0 Times
Working Location
WNS Philippines Inc. 9th F 1880 Building, 1110 Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines
Posted on 08 April 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Neksjob PhilippinesДин27.3-45.5K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Hire NeksjobRecruiter
Customer Service Representative (Hybrid Setup)
Nityo Infotech Inc.Дин36.4-45.5K[Monthly]
On-site - Quezon CityFresh Graduate/StudentBachelorFull-time
Roseann Joy NiegasHR Officer
Customer Service Representative
Metacom CareersДин45.5-90.9K[Monthly]
On-site - Quezon City<1 Yr ExpMasterFull-time
Brenny LambanHR Manager
Customer Service Representative Healthcare (Athena EMR System)
WebDev200Дин36.4-54.6K[Monthly]
On-site - Quezon City1-3 Yrs ExpEdu not requiredFull-time
Christian SuarezOffice Admin
Customer Service Representative
PolarisДин36.4-45.5K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Jhon Eric CastilloTalent Acquisition Specialists
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.