Customer Service Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Training Subsidy
Description
- Assist customers with inquiries via phone, email, or chat.
- Provide solutions to product or service-related issues.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- Ensure customer satisfaction and follow up on outstanding issues.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in a customer service or call center environment.
- Skills and Competencies: Strong verbal communication, active listening, problem-solving, and multitasking abilities.
- Responsibilities and Duties: Assist customers via phone, resolve inquiries, and provide product information.
- Working Conditions: Fast-paced call center environment, may require shift work.
- Qualities and Traits: Empathetic, patient, detail-oriented, and able to handle stress effectively.
Mangulabnan Trixia Mae
HR OfficerMiranda HR
More than ten replies today
Working Location
Glorietta 1 - Ayala Malls
Posted on 30 July 2025
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