Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

Дин44.3-53.1K[Monthly]
On-site - Makati<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional customer service through various communication channels.
  • Assist customers with inquiries, issues, and product information.
  • Maintain a positive and professional demeanor in all interactions.
  • Document customer interactions and feedback accurately.
  • Collaborate with team members to resolve complex issues.
  • Strive to meet performance metrics and goals.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or a related field.
  • Experience Level: Less than 1 year of customer service or relevant experience.
  • Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
  • Responsibilities and Duties: Handle customer inquiries, provide product information, and resolve issues efficiently.
  • Working Conditions: Office environment, with potential remote work options.
  • Qualities and Traits: Empathetic, patient, and able to work under pressure.
Customer Service
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Shayne Villaroman

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Active within three days

Working Location

Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines

Posted on 31 July 2025

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