Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

Дин44.4-53.2K[Monthly]
On-site - Makati1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional customer support through various channels including phone, email, and chat.
  • Resolve inquiries and issues promptly, maintaining a positive customer experience.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with team members to improve service processes.
  • Assist in training new staff on customer service protocols.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business Administration or related field.
  • Experience Level: 1-3 years of experience in customer service or support roles.
  • Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
  • Working Conditions: Office environment with potential for remote work.
  • Qualities and Traits: Empathetic, patient, and adaptable with a positive attitude.
Customer Service
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Shayne Villaroman

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Active today

Working Location

3/f, Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines

Posted on 17 July 2025

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