Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Allowances
Meal Allowance
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave, Volunteer Time Off
Description
- Provide excellent customer service via phone, email, and chat.
- Resolve customer inquiries and complaints promptly and effectively.
- Maintain customer records and document interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Achieve customer satisfaction and retention goals.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communications, or related field.
- Experience Level: Less than 1 year of experience in customer service or call center roles.
- Skills and Competencies: Proficiency in English, strong customer service skills, knowledge of sales pipeline management, and a solid work ethic.
- Working Conditions: Office environment with potential for flexible hours, including evenings and weekends.
- Qualities and Traits: Strong communication skills, patience, problem-solving abilities, and a positive attitude.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 1 Time Today
Working Location
Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines
Posted on 17 July 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Metacom Business Process Outsourcing Solution Inc.Дин44.4-53.2K[Monthly]
On-site - Makati1-3 Yrs ExpBachelorFull-time
Shayne VillaromanHR Manager
Customer Service Representative
Neksjob PhilippinesДин26.6-53.2K[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
Airabel ZaraHR Officer
Customer Service Representative (Healthcare Account) | Newbie Friendly
Telesys BPOДин35.5-44.4K[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
Benjo EsguerraHR Officer
Customer Service RepresentativeUrgent
OpenDoor ProfessionalsДин26.6-35.5K[Monthly]
On-site - Makati<1 Yr ExpHigh/Senior High SchoolFull-time
Vanessa BacligHR Associate
Technical support representative
Miranda HRДин35.5K[Monthly]
On-site - Makati<1 Yr ExpHigh/Senior High SchoolFull-time
Kriszelle MangulabnanHR Officer
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.