CSR Sales Support (Onsite | BPO | Voice Account)
Metacom Careers
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Engage with customers through voice support to resolve concerns, provide guidance, and recommend solutions
- Promote relevant products or services through upselling or soft selling tactics
- Achieve sales and service metrics while delivering exceptional customer experiences
- Adapt quickly to new tools, workflows, and team goals in a fast-paced setup
- Maintain professionalism while handling escalations, objections, or complex queries
Requirements
- At least 6 months of BPO Sales experience (upselling, hard or soft selling)
- Completed at least 2 years in college with no back subjects (72 units for non-grads with multiple courses)
- Excellent English communication skills (C1 level) Amenable to 100% onsite work in either Vertis North (QC) or Taguig
- Willing to work on a shifting schedule (including graveyard shifts and non-fixed weekends off)
- Comfortable in a sales-driven environment
- Must be able to provide Transcript of Records or grades for educational verification
- Open to discussing previous employment history (gaps, short stints, and reason for leaving)
Regeinald "IVAN" Baldomaro
talent acquisition specialistMetacom Careers
Reply Today 0 Times
Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 29 May 2025
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