Call Center Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Description
- Handle inbound and outbound calls professionally.
- Assist customers with inquiries and resolve issues.
- Maintain a high level of customer satisfaction.
- Document interactions in the CRM system.
- Collaborate with team members to meet performance goals.
- Adhere to company policies and procedures.
- Participate in training and development opportunities.
Requirements
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Excellent customer service skills, effective communication, and basic computer literacy.
- Working Conditions: Fast-paced call center environment requiring standing or sitting for extended periods.
- Qualities and Traits: Patience, empathy, strong problem-solving skills, and a positive attitude.
Mangulabnan Trixia Mae
HR OfficerMiranda HR
High response rate
Working Location
Glorietta 1 - Ayala Malls
Posted on 02 August 2025
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