Call Center Representative
Crescendo Staffing and Business Consulting Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
- Respond promptly and professionally to customer inquiries
- Resolve customer issues with accuracy, empathy, and efficiency
- Maintain thorough knowledge of company products/services
- Process orders, forms, and requests
- Document customer interactions and follow up as needed
- Escalate complex issues to appropriate departments when necessary
- Ensure customer satisfaction and build long-term relationshipsv
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong customer service skills, proficiency in English, and familiarity with call center operations.
- Qualities and Traits: Excellent communication skills, patience, and a solution-oriented mindset.
Mark Christian de Guzman
HR OfficerCrescendo Staffing and Business Consulting Inc.
High response rate
Working Location
Ayala North Exchange Tower Two. 111 Salcedo, Legazpi Village, Makati, Kalakhang Maynila, Philippines
Posted on 01 August 2025
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