Hotel Reservation Agent
Sapient Global Services
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth
Insurance Health & Wellness
Health Care On-Site, Health Insurance, HMO
Perks Benefits
Employee Discount, Free Meals, Gym Membership, Parking Space, Retirement Plan
Time Off & Leave
Bereavement Leave, Birthday Leave, Family Medical Leave, Sick Leave, Special Leave for Women, Vacation Leave
Work-Life Balance
Dependent Care
Description
- Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
- Provide accurate information about hotel availability, rates, amenities, and policies
- Process reservations accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of reservations and customer interactions
Requirements
- High school diploma or equivalent
- Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to thrive in a fast-paced and dynamic environment
Sapient Careers
RecruiterSapient Global Services
Active within three days
Working Location
Current latitude and longitude 14.62163376495634, 121.05009157462653
Posted on 30 June 2025
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