Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

Дин35.2-61.6K[Monthly]
On-site - TaguigNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Paid Holidays

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Provide exceptional customer support via phone, email, and chat.
  • Address customer inquiries, resolve issues, and ensure satisfaction.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service processes.
  • Stay informed about product updates and services.
  • Assist in training new staff and onboarding processes.

Requirements

  • Educational Qualifications: A Bachelor's degree in any field is required.
  • Experience Level: No prior experience is required; we welcome fresh graduates.
  • Skills and Competencies: Strong communication and problem-solving skills are essential.
  • Working Conditions: Office setting with potential for remote work options.
  • Qualities and Traits: Must be patient, empathetic, and possess a positive attitude.
Customer Service
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Caryl Faye Dionisio

HR OfficerMetacom Business Process Outsourcing Solution Inc.

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Working Location

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Posted on 11 July 2025

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