Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Commission, Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Provide exceptional customer support via phone, email, and chat.
- Address customer inquiries, resolve issues, and ensure satisfaction.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay informed about product updates and services.
- Assist in training new staff and onboarding processes.
Requirements
- Educational Qualifications: A Bachelor's degree in any field is required.
- Experience Level: No prior experience is required; we welcome fresh graduates.
- Skills and Competencies: Strong communication and problem-solving skills are essential.
- Working Conditions: Office setting with potential for remote work options.
- Qualities and Traits: Must be patient, empathetic, and possess a positive attitude.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 11 July 2025
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