Client Support

Metacom Business Process Outsourcing Solution Inc.

Дин26.4-52.8K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional customer support via phone, email, and chat.
  • Assist customers, resolve inquiries, and ensure customer satisfaction.
  • Resolve inquiries, complaints, and feedback promptly and professionally.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service delivery.
  • Assist in product knowledge and service training.
  • Identify opportunities for process improvements.

Requirements

  • Educational Qualifications: Bachelor’s degree or 2 yrs college undergrad.
  • Experience Level: 6 mos international bpo experience/ 1 year bpo financial service
  • Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
  • Working Conditions: Office environment.
  • Qualities and Traits: Empathetic, patient, and detail-oriented individuals desired.
  • send resume to ****
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Carmina Cuala

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Active today

Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 11 July 2025

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