Client Support
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Assist customers, resolve inquiries, and ensure customer satisfaction.
- Resolve inquiries, complaints, and feedback promptly and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service delivery.
- Assist in product knowledge and service training.
- Identify opportunities for process improvements.
Requirements
- Educational Qualifications: Bachelor’s degree or 2 yrs college undergrad.
- Experience Level: 6 mos international bpo experience/ 1 year bpo financial service
- Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
- Working Conditions: Office environment.
- Qualities and Traits: Empathetic, patient, and detail-oriented individuals desired.
- send resume to ****
Carmina Cuala
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 11 July 2025
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