Customer Service Representative
Staffing co.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Life Insurance, HMO
Time Off & Leave
Sick Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues with empathy and efficiency.
- Document interactions and maintain customer records.
- Collaborate with team members to improve service quality.
- Meet or exceed performance metrics and customer satisfaction goals.
Requirements
- Educational Qualifications: College graduate in any course.
- Experience Level: 0 to 6 months of experience.
- Skills and Competencies: Proficiency in English, strong problem-solving abilities, interpersonal skills, and basic knowledge of MS Office.
- Working Conditions: This role is typically office-based, within a call center environment, requiring a commitment to customer service.
- Qualities and Traits: A friendly demeanor, patience, adaptability, and a strong work ethic.
Niño Tapnio
SourcingStaffing co.
More than ten replies today
Working Location
15th floor, Sagility Bridgetowne, 15th flr, Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines
Posted on 29 July 2025
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