Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

Дин35-43.8K[Monthly]
On-site - Quezon City<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, HMO

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Maintain a high level of customer satisfaction.
  • Document interactions and follow up as necessary.
  • Collaborate with team members to improve processes.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business, Communication, or related field.
  • Experience Level: Less than 1 year of experience in customer service or sales.
  • Skills and Competencies: Proficient in sales pipeline management and effective customer service techniques.
  • Working Conditions: Fast-paced office environment; potential for remote work.
  • Qualities and Traits: Strong communication skills, empathy, problem-solving abilities, and a positive attitude.
Sales PipelineCustomer Service
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Elizabeth Agapito

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

Quezon City. Quezon City, Metro Manila, Philippines

Posted on 28 July 2025

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