Customer Service Representative
Trinity Workforce Solutions, Inc.
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and complaints efficiently and effectively.
- Maintain knowledge of products and services to assist customers.
- Document interactions and update customer records accurately.
- Collaborate with team members to enhance the customer experience.
- Meet performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: High/Senior High School degree required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficiency in the English language, strong customer service skills, and ability to work effectively in a team environment.
- Responsibilities and Duties: Respond to customer inquiries, resolve issues, and provide support via phone.
- Working Conditions: Fast-paced call center environment with possible shifts including evenings and weekends.
- Qualities and Traits: Friendly demeanor, patience, good listening skills, and strong problem-solving abilities.
Kurt de Guzman
Senior Recruitment SpecialistTrinity Workforce Solutions, Inc.
Working Location
Gateway Mall. General Aguinaldo Ave, Cubao, Quezon City, Metro Manila, Philippines
Posted on 08 January 2025
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