Customer Service Representative

Convera Business Management Services OPC

Дин25.8-34.3K[Monthly]
On-site - QuezonFresh Graduate/StudentBachelorFull-time
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Job Description

  • Provide exceptional customer support via phone, email, and chat.
  • Address inquiries, troubleshoot issues, and resolve complaints effectively.
  • Maintain a positive and professional demeanor during interactions.
  • Document customer interactions accurately in our system.
  • Collaborate with team members to enhance service quality.
  • Meet performance metrics and contribute to overall team success.


  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: Fresh graduates or students are encouraged to apply.
  • Skills and Competencies: Strong customer service and people skills, ability to communicate effectively.
  • Responsibilities and Duties: Assist customers with inquiries, provide solutions, and ensure satisfaction.
  • Working Conditions: Office setting with standard business hours; potential for remote work.
  • Qualities and Traits: Friendly, patient, and empathetic individuals who enjoy helping others.
Customer ServicePeople Skills
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Jobelle Dadios

HR SupervisorConvera Business Management Services OPC

Working Location

Quezon

Posted on 19 September 2025

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