Customer Service Representative

JAC Liner, Inc.

Дин26.4-35.2K[Monthly]
On-site - QuezonFresh Graduate/StudentHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Employee Discount, Free Meals

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls

Requirements

  • High school diploma or general education degree (GED) required
  • 1 year of customer service experience or fresh graduate
  • Experience working with inbound and outbound calls, customer retention, and inside sales preferred
  • Proficient in Microsoft Office
  • Excellent interpersonal and communication skills
  • Comfortable working in a high volume role
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • Basic computer skills in various software and web-based applications


Customer ServiceCall CentreOrganizational SkillsEnglish Language
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Laiza Panis

HIRING STAFFJAC Liner, Inc.

More than ten replies today

Working Location

XJ59+G44, Lucena Grand Central Rd, Lucena City, 4301 Quezon, Philippines

Posted on 10 July 2025

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