Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Provide exceptional customer service through various communication channels.
- Resolve customer inquiries and issues efficiently and effectively.
- Maintain a positive attitude while handling customer concerns.
- Document interactions and feedback for continual improvement.
- Collaborate with team members to enhance service delivery.
- Assist with product knowledge and service recommendations.
Requirements
- Educational Qualifications: A diploma in any field is required.
- Experience Level: 1-3 years of experience in customer service, preferably in a call center environment.
- Skills and Competencies: Proficient in English, strong communication, and problem-solving abilities.
- Working Conditions: Fast-paced, team-oriented environment requiring flexibility.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
Jaylo Roselle
HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines
Posted on 29 August 2025
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