Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints effectively.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Assist in product inquiries and provide accurate information.
- Follow up with customers to ensure satisfaction.
Requirements
- Educational Qualifications: Bachelor's degree required.
- Experience Level: 1-3 years of experience in a call center environment.
- Skills and Competencies: Proficient in English, excellent customer service skills, and strong communication abilities.
- Working Conditions: Fast-paced call center environment, potentially during various shifts.
- Qualities and Traits: Patient, empathetic, detail-oriented, and team player.
Jaylo Roselle
HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines
Posted on 29 August 2025
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