Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Handle customer complaints and feedback with empathy and professionalism.
- Maintain accurate records of customer interactions in the database.
- Assist customers with product information, troubleshooting, and order placements.
- Collaborate with team members to improve service delivery and customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communication, or related field.
- Experience Level: Less than 1 year of experience in a customer service role.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and maintain customer satisfaction.
- Working Conditions: Office environment, potential for shift work.
- Qualities and Traits: Empathetic, patient, and able to adapt to various situations.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Plaza E Building. Axis One, Northgate Cyberzone Filinvest Ave, Muntinlupa, Metro Manila, Philippines
Posted on 28 August 2025
Explore similar jobs
View more similar jobsGBS Junior Customer Service Representative
Tamaray People Solutions CorporationДин44.1-52.9K[Monthly]
On-site - Muntinlupa1-3 Yrs ExpBachelorFull-time
Ms. AngelHR Officer
Customer Service Representative
Neksjob PhilippinesДин44.1-52.9K[Monthly]
On-site - Muntinlupa<1 Yr ExpHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Customer Service Representative
Sarisuki Stores, Inc.Дин35.3-44.1K[Monthly]
On-site - Muntinlupa<1 Yr ExpEdu not requiredFull-time
Anna BalanHR Officer
Customer Service Representative
Staffing co.Дин35.3-44.1K[Monthly]
On-site - Muntinlupa1-3 Yrs ExpDiplomaFull-time
Angennelle SintoyTalent Acquisition 1
Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.Дин26.5-35.3K[Monthly]
On-site - MuntinlupaFresh Graduate/StudentHigh/Senior High SchoolFull-time
Cherry Dela CruzTalent Acquisition Specialist
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.