Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues effectively.
- Maintain records of customer interactions.
- Collaborate with team members to enhance service quality.
- Demonstrate a positive attitude and strong work ethic.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: Bachelor's Degree of any 4-year course.
- Experience Level: Open to Fresh Graduates.
- Skills and Competencies: Strong customer service skills, problem-solving abilities, excellent people skills, and experience in a call center preferred.
- Responsibilities and Duties: Address customer inquiries, resolve issues, and maintain high service standards.
- Working Conditions: Office environment with possible evening and weekend shifts.
- Qualities and Traits: Strong work ethic, patience, empathy, and effective communication skills.
Cherry Dela Cruz
Talent Acquisition SpecialistMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Axis. North Bridgeway Northgate Cyberzone, Filinvest City Alabang, Muntinlupa Cit, 1781 Metro Manila, Philippines
Posted on 20 August 2025
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