Customer Service Representative

Miranda HR

Дин26.5-53K[Monthly]
On-site - ManilaFresh Graduate/StudentDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Employee of the Month Award, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Gym Membership, Parking Space, Play Area for Employee's Kids, Sleeping Quarters

  • Time Off & Leave

    Sick Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and issues promptly while maintaining a friendly demeanor.
  • Document customer interactions and update account information.
  • Collaborate with team members to enhance service delivery.
  • Identify opportunities for upselling and cross-selling.

Requirements

  • Educational Qualifications: A diploma in any field is required.
  • Experience Level: Fresh graduates or students are encouraged to apply.
  • Skills and Competencies: Proficient in customer service, English language, scheduling, and teamwork. Strong problem-solving abilities.
  • Responsibilities and Duties: Assisting customers, managing inquiries, providing back office support, and ensuring satisfaction.
  • Working Conditions: Fast-paced call center environment with flexible scheduling.
  • Qualities and Traits: Excellent communication, proactive attitude, adaptability, and a strong sense of empathy.
Customer ServiceEnglish LanguageSchedulingTeam PlayerProblem SolvingCall CentreBack Office Support
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Hr Mira Lazaro

HR OfficerMiranda HR

Reply 7 Times Today

Working Location

Manila. Manila, Metro Manila, Philippines

Posted on 23 August 2025

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