Customer Service Representative
Metacom Careers
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Time Off & Leave
Maternity & Paternity Leave, Vacation Leave
Description
- Provide exceptional customer support through various channels (phone, email, chat).
- Resolve customer inquiries, complaints, and feedback efficiently.
- Maintain thorough knowledge of products and services to assist clients.
- Document interactions and update customer records accurately.
- Handle customer inquiries, provide product information, and resolve complaints efficiently.
Requirements
- Educational Qualifications: Bachelor's degree in Business Administration or related field.
- Experience Level: 1-3 years of experience in customer service roles.
- Skills and Competencies: Excellent communication, problem-solving, and conflict-resolution skills.
- Working Conditions: Office environment with a focus on team collaboration and customer interaction.
- Qualities and Traits: Empathetic, patient, and detail-oriented, with a strong commitment to customer satisfaction.
Brian Lamban CSSWB
HR ManagerMetacom Careers
More than ten replies today
Working Location
Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines
Posted on 09 May 2025
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