Customer Service Representative
Metacom Careers
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Perks Benefits
Employee Discount
Description
- Provide exceptional customer support through various communication channels.
- Handle inquiries, resolve issues, and ensure customer satisfaction.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience needed; training will be provided.
- Skills and Competencies: Proficient in English, excellent customer service skills, technical aptitude, call center knowledge, and strong organizational skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, process orders, and provide product information.
- Working Conditions: Fast-paced call center environment with both full-time and part-time shifts available.
- Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude towards customers.
Brian Lamban CSSWB
HR ManagerMetacom Careers
Reply Today 0 Times
Working Location
Cyberpod Centris Three - Eton Centris. EDSA, cor Quezon Ave, Quezon City, Metro Manila, Philippines
Posted on 09 May 2025
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