Chat Support

Metacom Business Process Outsourcing Solution Inc.

Дин53-61.9K[Monthly]
On-site - Las Pinas1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Employee Assistance Program, Job Training, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Provide exceptional customer support via live chat.
  • Respond promptly to inquiries and resolve issues effectively.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service delivery.
  • Stay updated on product knowledge to assist customers better.
  • Demonstrate excellent communication and problem-solving skills.

Requirements

  • Educational Qualifications: No specific degree required; however, a high school diploma or equivalent is preferred.
  • Experience Level: 1-3 years of experience in customer support or chat support roles.
  • Skills and Competencies: Excellent communication, typing skills, and proficiency in using chat support software.
  • Responsibilities and Duties: Handle customer inquiries, provide solutions, and maintain customer satisfaction.
  • Working Conditions: Primarily remote or in a call center environment; may involve irregular hours.
  • Qualities and Traits: Patience, empathy, adaptability, and strong problem-solving abilities.
MS OfficeComputer Literate
Preview

KJ Coronel

Recruitment ManagerMetacom Business Process Outsourcing Solution Inc.

Active within three days

Working Location

Vista Mall Las Piñas. CV Starr Ave, Philamlife Village, Las Piñas, 1740 Metro Manila, Philippines

Posted on 20 August 2025

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