Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.

Дин35-43.8K[Monthly]
On-site - Misamis OrientalNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Employee Recognition Program, Incentives

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Job Training

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Description

  • Assist customers via phone, providing information and resolving inquiries.
  • Maintain knowledge of products and services to ensure accurate assistance.
  • Document interactions in the customer relationship management system.
  • Handle customer complaints with professionalism and empathy.
  • Meet performance metrics for call quality and response time.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience necessary; training provided.
  • Skills and Competencies: Proficient in English, exceptional customer service, strong problem-solving abilities, and excellent people skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Office environment with flexible shifts, including evenings and weekends.
  • Qualities and Traits: Friendly, patient, adaptable, with a positive attitude and a strong desire to help others.
English LanguageCustomer ServiceProblem SolvingPeople Skills
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Lorenza Buce

HR ManagerSynlink Recruitment Outsourcing Co. Inc.

Active within three days

Working Location

Centrio Mall, 2/F, Centrio MallClaro M. Recto Avenue, corner Corrales Ave, Cagayan De Oro City, 9000 Misamis Oriental, Philippines

Posted on 02 September 2025

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