Call Center Representative
MD-TORCH Solutions
Job Description
Description
- Provide exceptional customer service while addressing inquiries via phone, email, or chat.
- Resolve complaints and issues efficiently, ensuring customer satisfaction.
- Document interactions in the CRM system accurately.
- Collaborate with team members to improve service quality.
- Maintain knowledge of products and services to assist customers effectively.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
- Working Conditions: Fast-paced call center environment, shift work may be required.
- Qualities and Traits: Patience, empathy, resilience, and a positive attitude are essential.
Anna Fuentes
Marketing AssociateMD-TORCH Solutions
Active within three days
Working Location
21, Cagayan de Oro. Cagayan de Oro, Misamis Oriental, Philippines
Posted on 21 May 2025
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<50 Employees
Human Resources & Recruitment
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