Customer Service Agent

Staffing co.

Дин26.2-35K[Monthly]
On-site - CebuNo Exp RequiredEdu not requiredFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Equity Incentive Plan, Performance Bonus, Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Company Equipment, Free Meals

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Answer customer inquiries promptly and accurately.
  • Provide information about products, services, policies, and promotions.
  • Handle complaints and resolve issues efficiently to ensure customer satisfaction.
  • Process orders, applications, billing, and service requests.
  • Maintain accurate customer records and document interactions.
  • Escalate complex issues to appropriate departments when necessary.
  • Meet performance targets such as response time, quality, and customer satisfaction
  • Strong communication and active listening skills.
  • Ability to remain calm, patient, and professional under pressure.
  • Problem-solving and multitasking abilities.
  • Basic computer and typing skills; familiarity with CRM systems is a plus.
  • Team-oriented with a positive, customer-first mindset.
Customer ServiceEnglish LanguageTeam PlayerCall Centre
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Manahan Philip

OwnerStaffing co.

Reply 4 Times Today

Working Location

2nd Floor, Building 3, 8 Newtown Blvd, Lapu-Lapu,

Posted on 29 August 2025

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