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Remote Details
Open Country：Philippines
Language Requirements：English
This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions
Job Description
Benefits
- Insurance Health & Wellness
Health Insurance
- Professional Development
Career Development
- Time Off & Leave
Paid Holidays, Government Mandated Leave
Description
- Provide exceptional customer service via multiple channels including phone, email, and chat.
- Assist customers with inquiries, resolve issues, and provide product information.
- Maintain a positive and professional attitude while interacting with customers.
- Collaborate with team members to achieve high levels of customer satisfaction.
- Document customer interactions accurately in the system.
Requirements
- Educational Qualifications:High school diploma or equivalent preferred.
- Experience Level:0–2 years in customer service or related fields.
- Skills and Competencies:Strong English language skills, excellent customer service abilities, and team-oriented mindset.
- Responsibilities and Duties:Ability to follow established procedures and guidelines while assisting customers.
- Qualities and Traits:Patience, empathy, and effective communication skills.
English LanguageCustomer ServiceTeam Player
HR Joie
HR ManagerMetHealth
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