Non-Voice | Chat Support Representative
RSD Human Resource Management Consultancy
职位描述
- Respond to customer inquiries via phone, email, and chat.
- Provide product information and troubleshooting assistance.
- Handle customer complaints and resolve issues promptly.
- Maintain accurate customer records and documentation.
- Work collaboratively with team members to improve service quality.
- Adhere to company policies and procedures consistently.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Strong customer service, organizational, and interpersonal skills; proficiency in sales pitching and closure; ability to provide back office support.
- Working Conditions: Office environment, possible shifts including evenings and weekends.
- Qualities and Traits: Patience, resilience, excellent communication, and a positive attitude.
Aicel Palonpon
Career Architect IIRSD Human Resource Management Consultancy
三天内活跃
工作地址
Gilmore 7
发布于 26 August 2025
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