• HMO coverage for you and your family
• Yearly Kick-Off Parties with major giveaways
• Be recognized through our ‘Value Awards’
• Internal promotions and career growth opportunities
• Access to 2,700+ leadership courses
• Work with the best, and do meaningful work
  
  

• Managing daily recruitment operations including job advertisements, candidate screening, interviews, inductions, and job order fulfillment
• Overseeing CRM/database updates (e.g., Cobweb) for candidate, client, and job activity tracking
• Ensuring compliance with WHS, IR, and employment legislation including award interpretation
• Handling after-hours rostering and operational needs
• Supporting performance reviews, investigations, and grievance management processes
  
  

• Maintaining strong relationships with clients and consultants through proactive communication
• Ensuring consistent service delivery and issue resolution aligned with the Trojan Way
• Supporting internal policies and national support services across payroll, HR, and finance
  
  

• Promoting a sales culture within the team
• Identifying and pursuing new business opportunities in collaboration with the Sales team
• Supporting marketing plans, tender preparation, lead generation, and relationship building
  
  

• Coaching and mentoring team members, conducting performance reviews, and supporting career development
• Managing staff onboarding, probation, and training using the Trojan Learning Hub
• Recognizing team success and managing performance concerns with professionalism
  
  

• Supporting candidate WHS screenings, site inspections, and toolbox talks
• Conducting or assisting with accident investigations, RTW plans, and WHS documentation
  
  

• Assisting the Operations Manager with budgeting, cost control, and client rate reviews
• Managing client invoicing, timesheets, and Cobweb reporting with accuracy
• Preparing weekly and monthly reports and acting as signing authority when required
  
  

• Minimum 2 years’ experience in a Recruitment Consultant or Team Leader role
• Background in sales, client management, or customer service with KPI/target exposure
• Strong verbal and written communication skills
• Proficiency in Microsoft Office and experience with CRM/database systems
• Familiarity with HR, IR, and WHS standards and practices
• Desirable: Experience in the recruitment industry or with AU/NZ clients
  
  

• 100% compliance with internal audits and WHS procedures
• On-time, high-quality delivery of client and candidate services
• Achievement of operational, financial, and sales KPIs
• Team engagement, low attrition, and continuous performance growth
• Accurate and timely Cobweb updates and reporting
  
  

• Collaboration – Brilliant jerks can be brilliant elsewhere
• Impact – Do, get it done, create impact
• Passion – Be positive, bring passion and energy
• Transparency – A transparent team can help each other
  
  

Please refer to job description.