Customer Service Representative l Local Account & Dayshift
Transec BPO Solutions Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho
Saúde e Bem-Estar
Seguro de Vida, HMO
Benefícios de Habilidades
Viagem Anual da Empresa, Quartos de Dormir
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença de aniversário, Licença médica, Férias Deixadas
Descrição:
- Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.Efficiently and effectively identify concerns and provide the necessary solutions where applicable.Coordinate with several branches and departments to resolve customer concerns and/or requests.Ensure pending concerns are attended to in a timely manner and escalate as needed.
Requisito
- Must have at least 6 months experience in customer service.Basic knowledge in using Microsoft Word and Excel.Understandable writing and speaking skills in both English and Filipino.
Patricia Nicole Rosales
Recruitment SpecialistTransec BPO Solutions Inc.
Alta taxa de resposta
Local de trabalho
31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines
Postado em 26 April 2025
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