Day SHift Account!!! | Customer Service - Consumer Electronics & Smart Devices | Shaw

Sutherland Philippines

Urgente
Дин27.3-45.5K[Mensual]
No - Mandaluyong<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual, Programa de reconhecimento de funcionário, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês

  • Saúde e Bem-Estar

    Assistência Médica, Seguro de Vida, HMO

  • Benefícios de Habilidades

    Academia de Inscrição, Quartos de Dormir

  • Desenvolvimento Profissional

    Programa de assistência ao funcionário, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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Descrição:

  • Responding to inbound customer calls in a polite, friendly and professional manner
  • Providing accurate information and solutions to customers' inquiries and concerns
  • Identifying and escalating complex issues that require further assistance
  • Maintaining a positive attitude and delivering a high level of customer service at all times
  • Adhering to all company policies, procedures and quality standards
  • Accurately documenting all customer interactions and resolutions

Requisito

  • Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  • Strong problem-solving and critical thinking skills to effectively handle customer queries
  • Proficiency in English, both verbal and written
  • Familiarity with customer service call centre operations or experience in a similar role
  • Ability to work in a fast-paced environment and remain calm under pressure
  • Willing to work in a day shift schedule
Idioma InglêsAtendimento ao clienteResolução de ProblemasHabilidades Interpessoais
Preview

Irene Nuguid

LeadSutherland Philippines

Responder Hoje 6 Vezes

Local de trabalho

9F, SHAW IT CENTER. 1550, 360 Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines

Postado em 22 March 2025

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Sutherland Philippines

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BPO & Centro de Chamadas

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