Customer Service Representative
Miranda HR
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Presente de Feriado, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Vida
Desenvolvimento Profissional
Treinamento de Trabalho
- Handle inbound and outbound calls, emails, or chats to assist customers with inquiries and concerns.
- Provide accurate information about products, services, and company policies.
- Resolve customer issues efficiently while ensuring a positive customer experience.
- Escalate complex concerns to higher-level support when necessary.
- Maintain professionalism, empathy, and courtesy in every customer interaction.
- Document customer interactions and transactions accurately in the system.
- Meet performance metrics such as response time, quality, and customer satisfaction.
Reena-Lyn Cruz
HR OfficerMiranda HR
Ativo dentro de três dias
Local de trabalho
0000, SM Cyber Makati One. 373 Sen. Gil J. Puyat Ave, Makati City, 1209 Metro Manila, Philippines
Postado em 17 September 2025
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