Customer Service Representative l Local Account & Dayshift

Transec BPO Solutions Inc.

Дин27.9-37.2K[Mensual]
No - PasigSem necessidade ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho

  • Saúde e Bem-Estar

    Seguro de Vida, HMO

  • Benefícios de Habilidades

    Viagem Anual da Empresa, Quartos de Dormir

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença de aniversário, Licença médica, Férias Deixadas

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Descrição:

  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


Requisito

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.


customer service
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Patricia Rosales

Recruitment SpecialistTransec BPO Solutions Inc.

Alta taxa de resposta

Local de trabalho

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Postado em 26 April 2025

Jobs

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Transec BPO Solutions Inc.

Outros

51-100 funcionários

BPO & Centro de Chamadas

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