Customer Service Representative
Bigseller Technology Philippines
Descrição do Trabalho
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and troubleshoot issues.
- Maintain a positive and professional demeanor at all times.
- Document customer interactions and feedback for improvement.
- Collaborate with teams to enhance customer satisfaction.
- Meet performance metrics and contribute to team goals.
Requisito
- Educational Qualifications: Bachelor’s degree in any field is required.
- Experience Level: Less than 1 year of experience in customer service roles.
- Skills and Competencies: Proficiency in English, strong customer service skills, ability to work well in a team, and a strong work ethic.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and ensure satisfaction.
- Working Conditions: Office environment with regular interaction with clients and team members.
- Qualities and Traits: Excellent communication skills, patience, empathy, and a positive attitude.
lilia chen
HR OfficerBigseller Technology Philippines
High response rate
Local de trabalho
26th, RCBC BRANCH - RCBC PLAZA. 1, Yuchengco Tower, GF, 6819 Ayala Ave, Makati, Metro Manila, Philippines
Postado em 08 April 2025
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