Job Summary:

The Operations Supervisor is basically responsible for effectively overseeing and safely carrying out the daily freight operations of the handled branches covering container yard activities, deliveries pier and vessel operation for freight and travel aligned to branch KPI’s and objectives in compliance to company policies and procedures.

Primary Duties and Responsibilities:

Container Yard Operations:

• Oversee and ensure smooth CY operations to cover daily container yard management and equipment management to effectively achieve seamless cargo acceptance and release.
• Oversee daily third-party logistical requirements to ensure effective assignment and scheduling of door truckers for the timely delivery and pick up of cargoes.

Vessel Operations:

• Ensure application of all necessary permits from authorities relative to scheduled vessel arrival/departure and other vessel repair and maintenance to be undertaken while on dock.
• Coordination with authorities, cargo handling operator and other service providers on the required manpower and logistical support during vessel operations for cargo and passengers. 
• Coordination with head office different operations team on the required logistical support to effectively carry out cargo operations for a specific vessel voyage and ensure maximized loading.
• Oversee and monitors vessel operations from start to completion of cargo unloading/loading and passenger disembarkation/boarding until the vessel departs.

Travel Operations:

• Oversee travel operations ensuring the best terminal experience for 2GO Sea travelers

Regularly coordinate with vessel personnel on matters related to passenger boarding and disembarkation operations.

Administrative Functions:

• Conduct daily toolbox meeting prior start of daily work activity.
• Prepare weekly and monthly KPIs and other performance reports as required.
• Oversee and manage team performance; conduct scheduled performance appraisals, coaching, team trainings and perform other HR functions of line leaders as maybe necessary.
• Review of cargo operations, cargo handling and trucker’s billings and other cargo related expenses for approval and payment processing.
• Prepare annual budget for branch operations and ensures effective cost management for branch operations.
• Regular review and assessment of branch operations and suggest new initiatives for process improvement.

Qualifications:

• Graduate of any Bachelor’s Degree
• 2-year experience in handling vessel, port and container yard cargo operations.
• Sufficient understanding and knowledge of the job
• Effective oral and written communication skills
• Knowledge in computer software applications.

Please refer to job description.