IT Service Desk | Competitive Salary Package | 2 Virtual Interviews Only | Start ASAP

Nezda Technologies Inc.

Дин26.5-35.3K[Bulanan]
Di lokasi - Bandar Quezon1 - 3 Tahun PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Elaun

    Elaun Makanan, Elaun Pengangkutan

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Penilaian Tahunan, Anugerah Pekerja Bulanan, Program Pengiktirafan Pekerja, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Insurans Kesihatan, Insurans Hayat, HMO

  • Pembangunan Profesional

    Latihan Pekerjaan

  • Cuti & Pelepasan

    Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

  • Ensure timely response of all the tickets raised by the client end user.
  • 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations.
  • Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint).
  • Log all calls in the Service Desk ticketing tools such as ServiceNow.
  • Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.
  • Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solution as per the defined resolution timeframe.
  • Provide an acceptance and immediate resolution to the high-priority tickets/ service.
  • Track all the tickets from acceptance to the resolution stage as per the resolution time defined by the customer.
  • OFFER AND BENEFITS:
  • Up to 33,000 Salary Package
  • 20% Night Differential
  • HMO Day 1
  • Annual appraisal
  • Performance-based incentives
  • Other benefits will be discussed upon Job Offer

Syarat-syarat

  • At least HS/SHS Graduate
  • With at least 1 year IT Service Desk / Help Desk Experience
  • Amenable to Start ASAP
  • Amenable to Work Onsite in Quezon City
Bahasa InggerisKerjasama Berpasukan
Preview

ac cruz

Assistant Talent Acquisition ManagerNezda Technologies Inc.

Balas Hari Ini 1 Kali

Tempat Bertugas

Eton Centris .. Epifanio de los Santos Ave, cor Quezon Ave, Metro Manila, Philippines

Disiarkan pada 05 July 2025

Pekerjaan Serupa

Lihat selanjutnya

Nezda Technologies Inc.

101-500 Pekerja

Sumber Manusia

Lihat pengambilan kerja

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