Team Leader
Enshored Inc.
Keterangan Kerja
Manfaat
Faedah Mandat Kerajaan
Gaji Bulan ke-13
Insurans Kesihatan & Kesejahteraan
Insurans Hayat, HMO
Lain-lain
Acara Sosial Syarikat
Cuti & Pelepasan
Cuti Kematian, Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian
Penerangan
- Supervise daily customer service operations and team performance.
- Train, mentor, and evaluate customer service representatives.
- Handle complex customer inquiries and resolve complaints.
- Implement service protocols to enhance customer satisfaction.
- Analyze service metrics and report on team achievements.
- Collaborate with other departments to improve service delivery.
Syarat-syarat
- Educational Qualifications: Bachelor's degree in Business Administration or related field.
- Experience Level: 1-3 years of supervisory experience in customer service.
- Skills and Competencies: Strong communication, problem-solving, and leadership skills.
- Working Conditions: Office environment with occasional extended hours to meet team goals.
- Qualities and Traits: Empathetic, proactive, and detail-oriented leader committed to team development.
Glenys Luz
Recruitment OfficerEnshored Inc.
Aktif hari ini
Tempat Bertugas
20th floor, The JMT Condominium Corporation. 27 ADB Ave, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
Disiarkan pada 11 July 2025
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