Customer Service Agent - Home Warranty (Php 17,500)
Alorica
Keterangan Kerja
Manfaat
Elaun
Elaun Makanan
Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
Penjagaan Kesihatan Di Tapak, Insurans Kesihatan, HMO
Faedah Tambahan
Kuarter Tidur
Cuti & Pelepasan
Cuti Sakit, Curi Percutian
Penerangan
- Provide exceptional customer service through various communication channels.
- Assist customers with inquiries, issues, and product information.
- Maintain a professional and positive demeanor in all interactions.
- Document customer interactions accurately in the system.
- Collaborate with team members to resolve complex issues.
- Meet performance metrics and contribute to team goals.
Syarat-syarat
- Job Title: Customer Service Representative
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No experience required; training will be provided.
- Skills and Competencies: Proficiency in English, strong customer service orientation, excellent problem-solving skills, ability to work collaboratively as a team player, and strong organizational skills. Experience in a call center is a plus.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues efficiently, maintain accurate records, and support team performance.
- Working Conditions: Call center environment, flexible shifts including evenings and weekends.
- Qualities and Traits: Friendly, patient, attentive to detail, and adaptable to change.
Cedryck Alyn Ross Labora
HR OfficerAlorica
High response rate
Tempat Bertugas
Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines
Disiarkan pada 27 February 2025
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Peringatan Keselamatan Bossjob
Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.
Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera
- menahan ID anda,
- menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
- memaksa anda untuk melabur atau mengumpul dana,
- mengumpul faedah haram,
- atau situasi haram yang lain.