The Content Analyst - Transcripts will have a range of responsibilities, which may include producing and editing transcripts in accordance with the transcription style manual, testing and evaluating new tools. The Analyst will also be performing additional quality assurance work for transcripts and transcripts-related features, maintaining research databases and assisting with operations and redline processes.

The Analyst must have a strong understanding of the English language (grammar, sentence structure, etc.) and ideally pass an editing test. They must understand grammar and the relation between written and spoken speech on a very high level, have strong attention to detail, and be able to make distinctions and judgment calls independently and on very quick notice.

Required Skills and Experience:

• Newspaper/magazine/online journalism background is a good to have
• Freelance writing/editing
• English proficiency
• Editing/proofreading
• Court reporting
• Other types of transcription

Qualifications:

• A Bachelor's degree in any field
• Strong computer skills.
• Customer service skills.
• Experience working with style guides is a plus.
• Good typing speed (at least 60WPM).
• Familiarity with MS Office - especially Word and Outlook.
• Ability to quickly learn new software. Service Cloud experience is a plus.
• A background in finance and knowledge of financial terminology is a plus, although coming from a background type listed above is more significant.
• Ability to work independently and make quick decisions.
• Ability to work with a variety of people and personalities.
• Amenable to work on any shift

We are an equal opportunity company that values diversity, and we offer continuous learning and development to all our employees who prioritize upskilling.

Please refer to job description.