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Website Customer Service Representative

$200-400[Monthly]
梦之源商贸有限公司
Remote3-5 Yrs ExpBachelorContract

Operations Supervisor

$4-8K[Monthly]
領豐管理諮詢有限企業
Remote3-5 Yrs ExpEdu not requiredFull-time

Website Customer Service Representative

梦之源商贸有限公司

$200-400[Monthly]
Remote3-5 Yrs ExpBachelorContract
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Remote Details

Open CountryWorldwide

Language RequirementsEnglish | Chinese | Japanese

Job Description

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Benefits
  • Insurance Health & Wellness

    Health Insurance

  • Perks Benefits

    Profit Sharing

  • Professional Development

    Career Development

  • Time Off & Leave

    Unlimited or Flexible PTO

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Description

  • Responsible for answering customer inquiries online, providing professional product information and service support.
  • Handle customer complaints, maintain good customer relationships, and ensure customer satisfaction.
  • Timely feedback on customer needs, collaborating with the team to optimize service processes.
  • Proficient in using online customer service systems, effectively recording and tracking customer service issues.
  • Must possess strong communication skills and a spirit of teamwork.

Requirements

  • Educational Qualification: At least a bachelor's degree or higher.
  • Work Experience: 3-5 years of relevant work experience required.
  • Skills and Abilities: Proficient in English, with customer service and problem-solving skills, familiar with sales channels and sales promotion, excellent interpersonal skills, and a strong work ethic.
  • Responsibilities and Duties: Responsible for customer inquiries, handling complaints, promoting sales, and providing high-quality service.
  • Working Conditions: Work in a fast-paced environment, which may involve shift work.
  • Qualities and Characteristics: Excellent communication skills, patience, teamwork spirit, and strong adaptability.
Englishcustomer serviceproblem solvingsales channelssales pitching and closinginterpersonal skillsstrong work ethic

LINGZHAO MENG

HR经理梦之源商贸有限公司

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